Global data and experience platform provider Ometria receives £8m investment from CIBC Innovation Banking

FieldHouse Associates


LONDON, 14 September 2023 — CIBC Innovation Banking announced today that it has provided an £8m growth capital package to Ometria, a customer data and experience platform (CDXP), headquartered in London and New York. Ometria will use the capital to further develop and advance the retail-specific AI capabilities of its platform.

Founded in 2013, Ometria is the first and only CDXP designed specifically for retail, with over 200 industry-leading, global clients. The platform helps retail brands drive customer-centred business growth by creating next-generation, data-driven experiences at scale.

Ometria’s platform allows clients to boost revenue growth by improving the experience retailers can deliver for customers, with a recent Total Economic Impact study commissioned by Ometria and delivered by Forrester Consulting, finding that the technology delivers a 430% ROI for customers.

Ivan Mazour, CEO and Founder of Ometria, said: “This is a great vote of confidence, and we are very excited to work  with CIBC Innovation Banking and use this funding to further accelerate the development of our retail-specific AI Co-Marketer. The capital will also fuel our ongoing North American expansion, which is a huge market that has shown a clear need for our product.”

Thomas Dods, Director at CIBC Innovation Banking’s European Office, said: “We are excited to be supporting Ometria at such an important stage of growth. The company has a tremendous opportunity ahead, thanks to the platform’s leading-edge AI capabilities. The CIBC Innovation Banking team is looking forward to supporting Ometria in its continued growth journey.”